Privacy Policy

Last updated: 19 oktober 2025

At Luna Earth Company, your privacy and trust matter deeply.
This policy explains how we collect, use, and protect your personal data when you visit our website, purchase a product, or join one of our programs.
We are committed to transparency and to handling your information with care and respect.

1. Who We Are

Luna Earth Company is based in the Netherlands and operates globally through the website www.luna-earth-company.com.
We provide wellbeing products, online programs, and educational resources inspired by neuroscience, mindfulness, and nature.

If you have questions about this policy, contact us at:
info@luna-earth-company.com

2. What Data We Collect

We collect personal information that helps us deliver our services effectively.
This may include:

When you visit our website:

  • IP address, browser type, and general usage data (via Squarespace or Google Analytics cookies).

When you make a purchase or register:

  • Name, email address, billing address, and payment details (processed securely by our payment providers).

When you join a program, membership, or mailing list:

  • Email address, name, and preferences collected via squarespace, forms or embedded sign-ups.

When you contact us:

  • Any personal information you include in your message.

3. How We Use Your Data

We use your personal data only for purposes that serve you, including:

  • Processing and delivering your orders or program access.

  • Sending educational content, updates, or marketing emails (only if you’ve opted in).

  • Providing customer support and responding to inquiries.

  • Analyzing site traffic and improving your browsing experience.

We never sell or rent your information to third parties.

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Consent – when you opt in to our newsletter or free resources.

  • Contract – when processing your purchase or program access.

  • Legal obligation – to comply with tax or accounting regulations.

  • Legitimate interest – to improve our services or prevent fraud.

5. Data Storage & Retention

Your data is stored securely through Squarespace, and our verified payment processors (e.g., Stripe, PayPal).
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

You may request deletion of your data at any time (see section 8).

6. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous traffic data.
Cookies help us understand which pages are most useful to visitors.

You can adjust or disable cookies through your browser settings at any time.

7. Third-Party Services

We use trusted third-party services that comply with GDPR:

  • Squarespace – for hosting our website and analytics.

  • Stripe / PayPal – for secure payment processing.

  • Google Analytics – for anonymized website traffic data.

These platforms process data according to their own privacy policies.

Social-media & marketing platforms

We use several external platforms to connect with our community and share content.
If you interact with us on these platforms or through social-sharing buttons on our site, those companies may collect data such as your profile information, engagement activity, and browser details.

  • Instagram – Meta Platforms Inc. (Privacy Policy: https://privacycenter.instagram.com)

  • Pinterest – Pinterest Inc. (Privacy Policy: https://policy.pinterest.com)

  • Facebook – Meta Platforms Inc. (Privacy Policy: https://www.facebook.com/privacy/policy)

  • LinkedIn – LinkedIn Corporation (Privacy Policy: https://www.linkedin.com/legal/privacy-policy)

  • YouTube – Google LLC (Privacy Policy: https://policies.google.com/privacy)

When you click a social icon or embedded post, data may be transferred to these third parties. We encourage you to review their individual privacy policies to understand how they handle your information.

8. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Correct or update inaccurate information.

  • Request deletion (“the right to be forgotten”).

  • Withdraw consent for email marketing at any time.

  • Lodge a complaint with your national data authority.

To exercise these rights, contact us at info@luna-earth-company.com
We will respond within 30 days.

9. Email Marketing & Opt-Out

If you subscribe to our newsletter or free 7-day reset, we’ll send emails containing educational content and relevant offers.
You can unsubscribe anytime by clicking “unsubscribe” at the bottom of any email or by contacting us directly at info@luna-earth-company.com.

10. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
While no online platform is 100% secure, we work exclusively with trusted providers that use encryption and compliance-grade systems.

11. Children’s Privacy

Our website and programs are intended for adults (18+).
We do not knowingly collect or store information from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a revised date.
We encourage you to review this policy occasionally to stay informed about how we protect your data.

13. Contact

For questions, requests, or privacy concerns, please contact:
Luna Earth Company
info@luna-earth-company.com